Returns & Refunds

Eligible Returns

• • Items must be returned within 30 days of delivery
• • Products must be unused and in original condition with all tags attached
• • Original packaging must be included
• • Proof of purchase (order number or receipt) required

Non-Returnable Items

• • Opened collectibles or sealed products
• • Items marked as final sale
• • Gift cards and digital products
• • Personal care or hygiene products
• • Custom or personalized items

How to Return an Item

1. 1. Contact Us: Email hello@daamsco.com with your order number and reason for return
2. 2. Get Authorization: We'll provide a Return Authorization Number (RAN) and return label
3. 3. Package Items: Securely pack items with all original packaging and tags
4. 4. Ship Return: Attach the return label and drop off at any authorized carrier location
5. 5. Receive Refund: Once received and inspected, refund will be processed within 5-7 business days

Refund Process

Once we receive and inspect your return, we will send you an email notification. If approved, your refund will be processed and automatically applied to your original payment method within 5-7 business days.

Please note that depending on your financial institution, it may take an additional 2-5 business days for the refund to appear in your account.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order. This ensures you get your preferred item as quickly as possible.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at hello@daamsco.com with photos of the damage. We will provide a prepaid return label and send a replacement at no additional cost, or issue a full refund including original shipping charges.